Cyber Insurance Claim Support

Navigate your cyber insurance claim with forensic documentation, carrier coordination, and coverage maximization.

Filing a cyber insurance claim after an incident is complex. Carriers require specific documentation, forensic evidence, and timeline proof. Many claims are delayed or denied because of insufficient documentation or missed reporting deadlines.

TVG Consulting provides the technical documentation and carrier coordination that maximizes your claim recovery.

Why Businesses Trust TVG

20+
Years in Business
90+
5-Star Reviews
Top 250
MSP Nationwide
24/7
Emergency Support
FBI
InfraGard Member

What We Deliver

Claim Documentation

Comprehensive incident documentation meeting carrier requirements for claim approval.

Forensic Evidence Package

Court-quality forensic reports with timeline, scope, and root cause analysis.

Loss Quantification

Calculate business interruption costs, recovery expenses, and regulatory fines for claim submission.

Carrier Coordination

Direct communication with your carrier’s incident response team and adjusters.

Policy Compliance Proof

Demonstrate your pre-incident security measures met policy requirements.

Remediation Documentation

Document all corrective actions for carrier and regulatory review.

Why businesses move to managed IT

Two offices, both local to the clients they serve. Los Angeles–area support runs from our Burbank office at 217 West Alameda Ave #102, and Middle Tennessee support runs from our Franklin office at 625 Bakers Bridge Ave Ste 105 — so an on-site visit is a drive across town, not a flight.

FBI InfraGard member. TVG participates in InfraGard, the FBI’s information-sharing partnership between the Bureau and private-sector organizations that operate critical infrastructure. It is a partnership for threat intelligence, not an endorsement or a certification.

Managed IT and a vCIO in the same engagement. Proactive monitoring, patching, help desk and layered security for a predictable monthly fee — plus budgeting, lifecycle planning and a technology roadmap, so somebody is thinking about next year while someone else is fixing today.

What the current data says — 2026

Figure What it measures Source
$4.99M Global average cost of a data breach — a record high, up 12% year over year IBM, Cost of a Data Breach Report 2026; research conducted independently by the Ponemon Institute. ibm.com/reports/data-breach
48% Share of all breaches that now involve ransomware, even as ransom payouts shrink Verizon Business, 2026 Data Breach Investigations Report. verizon.com/business/resources/reports/dbir
31% Share of breaches that start with a software vulnerability — now ahead of stolen passwords as the leading way in Verizon Business, 2026 Data Breach Investigations Report. verizon.com/business/resources/reports/dbir

Two of those three are what a managed IT plan is built to address directly: tested backup and recovery for the ransomware case, and disciplined patch management for the vulnerability case.

★★★★★

“I have been a client of TVG for 13+ years. All of their team members show care and concern when dealing with any IT issues we have and they work diligently to resolve my issues with expediency and always to my satisfaction.”

Melanie S.

CEO, Commercial Real Estate — Huntington Beach, CA

★★★★★

“TVG Consulting has been our IT partner for years. Their team is responsive, knowledgeable, and proactive about preventing issues before they become problems.”

Tony Y.

COO, Zodiak USA

Serving Los Angeles & Nashville & Surrounding Areas

TVG Consulting provides on-site and remote IT support across Burbank, Glendale, Pasadena, Downtown LA, Nashville, Franklin, Brentwood TN. Our local presence means faster response times and technicians who understand your area’s business landscape.

Types of Engagements We Handle

Ransomware Attack

Locked out of your systems? We contain the spread, preserve evidence, and restore from clean backups — without paying the ransom.

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Email Fraud & BEC

Wire fraud, spoofed invoices, compromised mailboxes. We trace the breach, lock down accounts, and recover what we can.

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Insider Threat

Suspect an employee is stealing data or sabotaging systems? We investigate quietly, preserve evidence, and lock down access.

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Cyber Posture Review

Not sure if your current IT team has everything locked down? We audit your environment and give you an honest assessment.

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Active Breach

Systems acting strange? Unusual network traffic? If something feels wrong, call us. We respond within 15 minutes — 24/7/365.

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Letting Go of IT Staff

Terminating an IT employee who has admin access? We lock down credentials, audit access, and ensure a clean transition.

Learn more →

Get a Free Consultation

Tell us about your situation — we respond within 1 business hour.





Frequently Asked Questions

When should I file a cyber insurance claim?+
File immediately after discovering an incident. Most policies require notification within 24-72 hours. We help you prepare the initial notice and subsequent documentation.
What documentation does the carrier need?+
Typically: incident timeline, forensic investigation report, evidence of pre-incident security controls, loss calculations, remediation plan, and all related communications.
Can you help if our claim was denied?+
Yes. We can provide additional forensic documentation, technical clarification, and expert opinion to support claim appeals.
Do you work with specific carriers?+
We work with all major cyber insurance carriers and are on several approved vendor panels. Our reports are formatted to meet common carrier documentation standards.
How do you calculate business interruption losses?+
We document system downtime, lost revenue, employee overtime, emergency IT costs, legal fees, notification costs, and reputational impact using methodology carriers accept.
Will our premiums increase after a claim?+
Premium impacts depend on many factors. Proper documentation of your response and remediation actions can demonstrate improved security posture, which may help mitigate premium increases.

Ready to Protect Your Business?

Talk to a TVG engineer today — no sales pitch, just honest answers.