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Incident Response Consulting · Los Angeles · Nashville

Cyber Incident Response Consulting for Businesses, Attorneys & Insurance Carriers

TVG Consulting provides incident response consulting when a business is facing a breach, an insider threat, email compromise, wire fraud, or ransomware — and needs a senior team that can contain the incident, document what happened, and get operations back. Every engagement is run by senior engineers, not junior helpdesk staff.

TVG Consulting is available 24/7 for cyber incident response in Los Angeles and Nashville.

FBI INFRAGARD MEMBERTOP 250 MSPMICROSOFT SILVER PARTNER20+ YEARS IT SECURITY
Who we serve

Industries we support in incident response

TVG's incident response consulting spans regulated and high-risk sectors. We understand what a breach means for HIPAA notification, for counsel building a case, and for a cyber insurance claim.

Healthcare & Medical

Clinics, medical manufacturers, and covered entities — HIPAA breach assessment and 60-day notification support.

Legal & Law Firms

Firms as victims, and counsel who need technical documentation for active matters. Confidentiality protocols standard.

Nonprofits

Organizations with grant-funded compliance obligations and limited internal IT when an incident hits.

Manufacturing & Distribution

Multi-site operations, insider threat exposure, and OT/IT environments with undocumented access.

Accounting & Finance

BEC attacks targeting wire approvals — email thread forensics and credential exposure timelines.

Entertainment

Executive impersonation, account takeover, and high-visibility targets in the LA market.

Capabilities

Types of incident response we perform

Every incident response engagement below reflects work TVG has actually performed — not a menu of theoreticals.

Insider Threat & Privileged Admin Offboarding

Quiet discovery of a departing or suspected insider's access footprint, evidence preservation, and coordinated lockout — without tipping off the employee.

Business Email Compromise & Wire Fraud

Email header forensics, attacker session timelines, fraudulent transfer tracing, and bank recall / IC3 / law-enforcement coordination.

CEO & Executive Impersonation

Spoofing analysis and impersonation defense — investigating attacks that target executives and the staff who act on their emails.

Email Breach Post-Mortem

Determining what happened, when, and what was exposed — before audit log retention windows close.

Ransomware Containment & Recovery

Containment, backup restoration, environment rebuild, and documentation of entry point and exposure scope.

Dark Web Exposure Investigation

Credential and data exposure monitoring, coordinated with FBI InfraGard threat notifications.

Post-Incident Hardening & Remediation

Closing the gap that let the incident happen — identity, endpoint, email, and network hardening after containment.

Forensic Documentation for Litigation & Insurance

Timestamped incident reports, chain-of-custody records, and technical documentation for counsel and cyber insurance claims — with forensic partners when full examination is required.

How it works

Our incident response process

  • Triage callActive or historical? Scope, urgency, and who else is involved — counsel, insurance, forensics.
  • Preservation firstLogs, mailboxes, and images preserved before anything is changed. Nothing gets deleted that might matter later.
  • Discovery & containmentMap the access footprint, contain the threat, cut attacker or insider visibility.
  • InvestigationTimeline reconstruction: what happened, when, from where, and what was touched.
  • DocumentationWritten report suitable for counsel, HHS notification, or a cyber insurance carrier.
  • Hardening & monitoringRemediation roadmap and optional post-incident monitoring so it doesn't happen twice.
Case files

Incident response case studies

Real engagements, anonymized and generalized to protect client confidentiality. Names withheld; work product shown redacted. Each engagement produced the artifacts listed — scope frameworks, roadmaps, checklists, and reports delivered to the client.

Case File 01 · Distribution & ManufacturingInsider Threat

Privileged IT admin departure with an unmapped access footprint

Why we were called in

Referred through legal counsel and a forensic partner. A long-tenured IT administrator with privileged access across the environment — directory, cloud tenant, firewall, backups, vendor portals — gave notice on short timeline. Internal staff couldn't map the full access footprint, and leadership suspected questionable activity with company information.

What they needed

A best-practices offboarding path under a hard deadline: preserve evidence without tipping off the employee, discover every point of access, and execute a coordinated lockout on the final day — while keeping the departure amicable and litigation options open.

Artifacts produced (redacted)
Scope Framework
Engagement Options — Tiered Scope
Option structure with deliverables, timeline and fee model per tier. Advisory checklist path versus full hands-on execution path with discovery and coordinated lockout sequencing.
Post-departure monitoring add-on with defined watch period.
Discovery Checklist
Privileged Access Discovery
Identity, tenant, network, backup and vendor-portal enumeration sequence.
Alerting and monitoring visibility audit steps.
Lockout Roadmap
Coordinated Final-Day Sequence
Ordered lockout timing across systems with preservation steps executed first.
Rollback and contingency branches.
Call Reference Sheet
Scoping Call Guide
Decision-forcing question set and next-step language per selected option.
Pricing anchors per tier.

Evidence preservation was executed before any account changes — protecting the client's litigation options without committing them to litigation.

Case File 02 · Healthcare / Medical Skincare ManufacturerBEC / Impersonation

CEO impersonation attack targeting finance staff

Why we were called in

Attackers spoofed the chief executive's identity in emails directed at staff with payment authority — the classic setup for a fraudulent wire. The client needed to know whether accounts were compromised, how the impersonation was constructed, and how to shut the vector down.

What they needed

Email header forensics to establish spoofing versus account takeover, a credential exposure check, and a hardened email security posture so the next attempt never reaches an inbox.

Artifacts produced (redacted)
Header Forensics
Email Header Analysis
Origin infrastructure, authentication results and spoofing methodology findings.
Determination of spoof vs. account takeover.
Exposure Report
Credential & Dark Web Exposure
Executive and staff credential exposure findings across monitored sources.
Defense Config
Impersonation Defense Build
Email authentication and executive-impersonation policy configuration applied to the tenant.
Case File 03 · Nonprofit Health & Human Services · ~100 employees, 2 locationsEmail Breach

Email breach post-mortem for a HIPAA-covered nonprofit

Why we were called in

Referred by a licensed physical security and investigations firm. The organization — providing behavioral health, medical, and social services — had experienced a suspected email breach and had mandatory compliance exposure: HIPAA, federal grant cybersecurity clauses, and HHS OCR requirements. Log retention windows were closing.

What they needed

A time-sensitive breach post-mortem to establish scope, a structured IT and security assessment, and a board-ready cybersecurity roadmap the leadership team could act on and fund.

Artifacts produced (redacted)
Post-Mortem Plan
Email Breach Post-Mortem Scope
Log sources, retention deadlines and investigation sequence for the tenant.
Exposure determination criteria for notification decisions.
IT Questionnaire
IT & Security Questionnaire
Structured intake covering identity, endpoints, email, backups and compliance posture.
Board Roadmap
Board-Ready Cybersecurity Roadmap
Asset, health and cyber posture findings with prioritized policy and tooling recommendations.
Case File 04 · Law Firm · Contingency Litigation PracticeSecurity Review

Independent IT and security review for a litigation firm protecting sensitive case data

Why we were called in

A litigation firm handling high-value case recoveries wanted independent consulting eyes on its environment — security posture, access controls, and operational risk around the sensitive client data underpinning its practice. Not a managed-services handoff; a review.

What they needed

A phased engagement: environment discovery, then a hands-on read-only assessment with zero changes to production, then a findings report with implementation candidates the partners could evaluate on their own terms.

Artifacts produced (redacted)
Phase Roadmap
Three-Part Engagement Plan
Discovery, read-only assessment, and optional implementation phases with access requirements per phase.
Assessment Scope
Read-Only Audit Scope
Firewall, directory, device management and finance-system access review items — documented, nothing changed.
Proposal
Formal Engagement Proposal
Scope, sequencing, deliverables and phase pricing structure.

Referred by litigation attorneys · CPAs · cyber insurance brokers · forensic & investigations firms

Why TVG

Credentials relevant to incident response

FBI InfraGard MemberActive coordination on threat notifications and remediation protocols.
Top 250 MSPNationally recognized managed security provider.
SentinelOne PartnerAI-driven endpoint detection and forensic telemetry.
Huntress MDR PartnerManaged detection and response across client environments.
HIPAA ExperienceBreach assessment and notification support for covered entities.
20+ Years in IT SecuritySenior-led response — the engineers who respond are the engineers who manage environments daily.
FAQ

Incident response questions we hear most

What does TVG do first when a business calls about a cyber incident?

We establish whether the incident is active or historical. If active, we give immediate containment guidance and begin remote response — typically within 1–2 hours. Preservation of logs and evidence comes before any changes to the environment.

How fast can you respond in Los Angeles or Nashville?

TVG Consulting is available 24/7 for cyber incident response in Los Angeles and Nashville. Remote response begins within hours; on-site response in both metros is available same day in most cases.

Can your reports be used by our attorney or in litigation?

Yes. Our incident reports document the event timeline, affected systems, exposure scope, and remediation actions with timestamps. We maintain chain-of-custody records, work under attorney direction on active matters, and bring in forensic partners when full forensic examination is required.

Do you work with cyber insurance carriers?

Yes. We produce the technical documentation carriers require for claims — entry point, exposure scope, and corrective action — and we can review a denial against the technical record.

We suspect a current employee. Can you investigate without tipping them off?

Yes. Insider threat work is designed around discretion: quiet access discovery, evidence preservation, and coordinated lockout timed to the departure — without alerting the employee during the engagement.

The breach happened weeks ago. Is it too late to investigate?

Often no — but audit log retention windows close. Microsoft 365 and other platforms retain logs for limited periods, so the sooner a post-mortem starts, the more of the timeline we can reconstruct.

Is this a HIPAA-reportable breach?

That depends on the four-factor risk assessment HHS requires. We perform the technical side of that assessment and produce the documentation needed for the 60-day notification decision.

Do we have to sign up for managed services to get incident response?

No. Incident response consulting is a standalone engagement. Many clients do continue with TVG for post-incident hardening and monitoring, but the response work stands on its own.

Explore

More TVG incident response services

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24/7 response · Los Angeles & Nashville · 818-284-4117 · garett@tvgconsulting.com