Small businesses lose an average of 62% of incoming calls — each one a potential customer walking away. An AI voice receptionist answers every call instantly, handles common questions, schedules appointments, and routes complex calls to the right person.
TVG Consulting deploys AI voice receptionists that sound natural, represent your brand, and cost less than $200/month.
Why Businesses Trust TVG
What We Deliver
24/7 Call Answering
Every call answered on the first ring — nights, weekends, holidays. Never miss a lead.
Appointment Scheduling
AI books appointments directly into your calendar — Calendly, Google, Outlook, or practice management software.
Call Summaries
Get instant text or email summaries of every call with caller details and action items.
Smart Call Routing
AI determines caller intent and routes to the right person or department automatically.
Multilingual Support
Handle calls in English, Spanish, and other languages without additional staff.
Custom Voice & Script
AI trained on your business — FAQs, services, pricing, and brand voice.
Why businesses move to managed IT
Two offices, both local to the clients they serve. Los Angeles–area support runs from our Burbank office at 217 West Alameda Ave #102, and Middle Tennessee support runs from our Franklin office at 625 Bakers Bridge Ave Ste 105 — so an on-site visit is a drive across town, not a flight.
FBI InfraGard member. TVG participates in InfraGard, the FBI’s information-sharing partnership between the Bureau and private-sector organizations that operate critical infrastructure. It is a partnership for threat intelligence, not an endorsement or a certification.
Managed IT and a vCIO in the same engagement. Proactive monitoring, patching, help desk and layered security for a predictable monthly fee — plus budgeting, lifecycle planning and a technology roadmap, so somebody is thinking about next year while someone else is fixing today.
Managed IT plans starting at $90 per user per month for full support, and urgent issues get immediate engagement.
What the current data says — 2026
| Figure | What it measures | Source |
|---|---|---|
| $4.99M | Global average cost of a data breach — a record high, up 12% year over year | IBM, Cost of a Data Breach Report 2026; research conducted independently by the Ponemon Institute. ibm.com/reports/data-breach |
| 48% | Share of all breaches that now involve ransomware, even as ransom payouts shrink | Verizon Business, 2026 Data Breach Investigations Report. verizon.com/business/resources/reports/dbir |
| 31% | Share of breaches that start with a software vulnerability — now ahead of stolen passwords as the leading way in | Verizon Business, 2026 Data Breach Investigations Report. verizon.com/business/resources/reports/dbir |
Two of those three are what a managed IT plan is built to address directly: tested backup and recovery for the ransomware case, and disciplined patch management for the vulnerability case.
“I have been a client of TVG for 13+ years. All of their team members show care and concern when dealing with any IT issues we have and they work diligently to resolve my issues with expediency and always to my satisfaction.”
Melanie S.
CEO, Commercial Real Estate — Huntington Beach, CA
“Mark was even available on a Saturday for consultation, and George physically came into the office that same Saturday to repair the issue. These guys are great and I can’t recommend them enough!”
Kristian N.
Verified Google Review
Serving Los Angeles & Nashville & Surrounding Areas
TVG Consulting provides on-site and remote IT support across Burbank, Glendale, Pasadena, Downtown LA, Santa Monica, Nashville, Franklin, Murfreesboro. Our local presence means faster response times and technicians who understand your area’s business landscape.
Types of Engagements We Handle
Ransomware Attack
Locked out of your systems? We contain the spread, preserve evidence, and restore from clean backups — without paying the ransom.
Email Fraud & BEC
Wire fraud, spoofed invoices, compromised mailboxes. We trace the breach, lock down accounts, and recover what we can.
Insider Threat
Suspect an employee is stealing data or sabotaging systems? We investigate quietly, preserve evidence, and lock down access.
Cyber Posture Review
Not sure if your current IT team has everything locked down? We audit your environment and give you an honest assessment.
Active Breach
Systems acting strange? Unusual network traffic? If something feels wrong, call us. We respond within 15 minutes — 24/7/365.
Letting Go of IT Staff
Terminating an IT employee who has admin access? We lock down credentials, audit access, and ensure a clean transition.
Get a Free Consultation
Tell us about your situation — we respond within 1 business hour.
Frequently Asked Questions
Ready to Protect Your Business?
Talk to a TVG engineer today — no sales pitch, just honest answers.