IT Services Pricing Guide

What managed IT services actually cost — transparent pricing breakdowns for small and mid-size businesses.

IT services pricing is notoriously opaque. Every provider structures pricing differently, making apples-to-apples comparisons nearly impossible. This guide breaks down what managed IT services actually cost in 2024, what’s included at each price point, and what to watch out for.

TVG Consulting believes in transparent pricing — here’s what you should expect to pay for quality IT support.

Why Businesses Trust TVG

20+
Years in Business
90+
5-Star Reviews
Top 250
MSP Nationwide
24/7
Emergency Support
FBI
InfraGard Member

What We Deliver

Per-User Pricing

The most common model: $125-200/user/month covers help desk, monitoring, security, and cloud management.

Per-Device Pricing

Some MSPs charge per device: $50-100/device/month. Watch for scope limitations.

Security Add-Ons

Advanced security (EDR, SIEM, SOC) often costs $25-75/user beyond base managed IT pricing.

Cloud Services

M365 licensing, Azure/AWS hosting, and backup services are typically additional costs.

Project Work

Migrations, deployments, and upgrades are usually billed separately at $150-250/hour.

What’s Included

Quality MSPs include: help desk, monitoring, patching, backups, basic security, and strategic planning.

Why businesses move to managed IT

Two offices, both local to the clients they serve. Los Angeles–area support runs from our Burbank office at 217 West Alameda Ave #102, and Middle Tennessee support runs from our Franklin office at 625 Bakers Bridge Ave Ste 105 — so an on-site visit is a drive across town, not a flight.

FBI InfraGard member. TVG participates in InfraGard, the FBI’s information-sharing partnership between the Bureau and private-sector organizations that operate critical infrastructure. It is a partnership for threat intelligence, not an endorsement or a certification.

Managed IT and a vCIO in the same engagement. Proactive monitoring, patching, help desk and layered security for a predictable monthly fee — plus budgeting, lifecycle planning and a technology roadmap, so somebody is thinking about next year while someone else is fixing today.

Managed IT plans starting at $90 per user per month for full support, and urgent issues get immediate engagement.

What the current data says — 2026

Figure What it measures Source
$4.99M Global average cost of a data breach — a record high, up 12% year over year IBM, Cost of a Data Breach Report 2026; research conducted independently by the Ponemon Institute. ibm.com/reports/data-breach
48% Share of all breaches that now involve ransomware, even as ransom payouts shrink Verizon Business, 2026 Data Breach Investigations Report. verizon.com/business/resources/reports/dbir
31% Share of breaches that start with a software vulnerability — now ahead of stolen passwords as the leading way in Verizon Business, 2026 Data Breach Investigations Report. verizon.com/business/resources/reports/dbir

Two of those three are what a managed IT plan is built to address directly: tested backup and recovery for the ransomware case, and disciplined patch management for the vulnerability case.

★★★★★

“I have been a client of TVG for 13+ years. All of their team members show care and concern when dealing with any IT issues we have and they work diligently to resolve my issues with expediency and always to my satisfaction.”

Melanie S.

CEO, Commercial Real Estate — Huntington Beach, CA

★★★★★

“TVG Consulting has been our IT partner for years. Their team is responsive, knowledgeable, and proactive about preventing issues before they become problems.”

Tony Y.

COO, Zodiak USA

Serving Los Angeles & Nashville & Surrounding Areas

TVG Consulting provides on-site and remote IT support across Burbank, Glendale, Pasadena, Downtown LA, Nashville, Franklin, Murfreesboro. Our local presence means faster response times and technicians who understand your area’s business landscape.

Types of Engagements We Handle

Ransomware Attack

Locked out of your systems? We contain the spread, preserve evidence, and restore from clean backups — without paying the ransom.

Learn more →

Email Fraud & BEC

Wire fraud, spoofed invoices, compromised mailboxes. We trace the breach, lock down accounts, and recover what we can.

Learn more →

Insider Threat

Suspect an employee is stealing data or sabotaging systems? We investigate quietly, preserve evidence, and lock down access.

Learn more →

Cyber Posture Review

Not sure if your current IT team has everything locked down? We audit your environment and give you an honest assessment.

Learn more →

Active Breach

Systems acting strange? Unusual network traffic? If something feels wrong, call us. We respond within 15 minutes — 24/7/365.

Learn more →

Letting Go of IT Staff

Terminating an IT employee who has admin access? We lock down credentials, audit access, and ensure a clean transition.

Learn more →

Get a Free Consultation

Tell us about your situation — we respond within 1 business hour.





Frequently Asked Questions

How much does managed IT cost per month?+
For quality managed IT services, expect $125-200 per user per month. This should include help desk, monitoring, patching, backups, basic security, and strategic IT planning.
What’s NOT included in managed IT pricing?+
Typically excluded: hardware purchases, software licensing (M365, line-of-business apps), major projects (migrations, office moves), and advanced security services (SOC, SIEM).
Why are some MSPs so much cheaper?+
Low-cost MSPs typically cut corners on security, use offshore help desks, have slow response times, and nickel-and-dime you with add-on charges. You get what you pay for.
Are there hidden fees to watch for?+
Common hidden fees: after-hours support charges, per-incident fees, onboarding/offboarding fees, “emergency” surcharges, and charges for “out of scope” requests. Ask about these upfront.
How does TVG structure pricing?+
We use transparent per-user pricing with no hidden fees. Your monthly cost is predictable and includes everything we discussed during scoping — no surprises on the invoice.
Should I choose the cheapest option?+
No. IT is not an area where the lowest bidder serves you well. A breach, extended outage, or compliance failure costs far more than the premium for quality managed IT.

Ready to Protect Your Business?

Talk to a TVG engineer today — no sales pitch, just honest answers.