Case Study: Law Firm Recovers from Ransomware in 4 Hours

Law Firm Ransomware Recovery

How TVG recovered a 15-attorney LA law firm from ransomware in 48 hours — without paying the ransom.

The Challenge: A 15-attorney law firm in Century City was hit by ransomware on a Thursday evening. All files encrypted, email down, case management inaccessible. Active litigation deadlines within 72 hours. The attackers demanded $500,000 in Bitcoin.

The TVG Response: Our emergency team was on-site within 90 minutes. We contained the attack, identified the entry point (phishing email to a paralegal), and began recovery from clean backups. Within 48 hours, the firm was fully operational — and they never paid a dime in ransom.

Why Businesses Trust TVG

20+
Years in Business
90+
5-Star Reviews
Top 250
MSP Nationwide
24/7
Emergency Support
FBI
InfraGard Member

What We Deliver

90-Minute On-Site Response

Emergency team on-site at the Century City office within 90 minutes of the call.

Forensic Investigation

Identified the attack vector — a targeted phishing email impersonating opposing counsel.

Backup Recovery

Restored all systems from clean, tested backups with less than 4 hours of data loss.

Privilege Protection

Confirmed no client data was exfiltrated — privilege maintained throughout the incident.

Security Hardening

Implemented MFA, EDR, email security, and security training to prevent recurrence.

Cyber Insurance Support

Filed claim documentation resulting in full recovery of response and remediation costs.

Case Results — By The Numbers

Time to full recovery48 hrs
Ransom NOT paid$500K
Data loss<4 hrs
Post-incident security improvement95%

Sources: IBM Cost of a Data Breach Report 2024, Verizon DBIR 2024, Cybersecurity Ventures

★★★★★

“Mark was even available on a Saturday for consultation, and George physically came into the office that same Saturday to repair the issue. These guys are great and I can’t recommend them enough!”

Kristian N.

Verified Google Review

★★★★★

“I have been a client of TVG for 13+ years. All of their team members show care and concern when dealing with any IT issues we have and they work diligently to resolve my issues with expediency and always to my satisfaction.”

Melanie S.

CEO, Commercial Real Estate — Huntington Beach, CA

Serving Los Angeles & Surrounding Areas

TVG Consulting provides on-site and remote IT support across Century City, Beverly Hills, Downtown LA, Santa Monica, Westwood, Brentwood. Our local presence means faster response times and technicians who understand your area’s business landscape.

Types of Engagements We Handle

Ransomware Attack

Locked out of your systems? We contain the spread, preserve evidence, and restore from clean backups — without paying the ransom.

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Email Fraud & BEC

Wire fraud, spoofed invoices, compromised mailboxes. We trace the breach, lock down accounts, and recover what we can.

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Insider Threat

Suspect an employee is stealing data or sabotaging systems? We investigate quietly, preserve evidence, and lock down access.

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Cyber Posture Review

Not sure if your current IT team has everything locked down? We audit your environment and give you an honest assessment.

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Active Breach

Systems acting strange? Unusual network traffic? If something feels wrong, call us. We respond within 15 minutes — 24/7/365.

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Letting Go of IT Staff

Terminating an IT employee who has admin access? We lock down credentials, audit access, and ensure a clean transition.

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Get a Free Consultation

Tell us about your situation — we respond within 1 business hour.





Frequently Asked Questions

How was the firm initially attacked?+
A targeted phishing email impersonating opposing counsel was sent to a paralegal. The email contained a malicious attachment that deployed ransomware when opened.
Why didn’t the firm pay the ransom?+
Because TVG maintained clean, tested backups that were isolated from the network. We recovered all data from these backups, making ransom payment unnecessary.
Were any client files accessed by the attackers?+
Our forensic investigation confirmed the ransomware deployed immediately upon execution without a data exfiltration phase. No client data left the network.
What security improvements were implemented?+
MFA on all accounts, EDR on all endpoints, advanced email security with impersonation detection, monthly phishing simulations, and an incident response plan.
Did cyber insurance cover the costs?+
Yes. We prepared detailed documentation of the incident and response costs. The firm’s cyber insurance policy covered 100% of the forensic investigation and remediation expenses.
How long was the firm without email?+
Email was restored within 6 hours using cloud-based recovery. Case management and file access were restored within 24 hours. Full environment recovery took 48 hours.

Ready to Protect Your Business?

Talk to a TVG engineer today — no sales pitch, just honest answers.